Success Stories - ING : Client profile  .  Client business Issues  .  Our delivery  .  The Client Benefits

An end to end project involving the analysis, development and deployment of a platform distributed in bank branches and back office departments to support the straight through processing of physical coupon handling and payment.

In today's financial environment, cost constraint has been one of the drivers to sustain a profitable activity. In some circumstances, financial institutions have been able to maintain a growth of their activity and so facing the inadequacy between the quality of the service to deliver and the workload to reach the expected level. The implementation of a 'straight through processing' solution will in all cases enhance and improve the performance of financial institutions processing by automating its operational practices and as a consequence:
  • Reduce the processing time, human errors and financial losses linked to manual work
  • Improve the follow-up of transactions
  • Reduce costs